Frequently Asked Questions
SIZING
Our tees and sweatshirts run true to size with a slightly relaxed fit. Most folks order their normal size. For a more fitted look, size down one. The 10 Gallon Hat is a snapback and adjusts to fit most adults. Detailed measurements live on each product page under "Size & Fit."
SHIPPING
We ship from Texas via USPS and UPS. Standard shipping runs $7–12 and arrives in 5–7 business days. Free shipping on orders over $75. Orders placed before 1pm CT Monday–Friday ship the same day; orders placed after 1pm or on weekends ship the next business day.
RETURNS & EXCHANGES
Not the right fit? We offer free exchanges and easy returns within 30 days of delivery on unworn items in original condition. Email howdy@howdywood.shop with your order number to start a return. Refunds post to your original payment method within 5–7 business days of us receiving your item.
FABRIC & CARE
Most of our tees are 100% ringspun cotton or a cotton/poly blend designed to hold up to Texas summers and weekly washes. Our Organic line uses GOTS-certified organic cotton. The Champion long sleeve and Columbia vest use the manufacturer's signature performance fabrics.
CARE: Wash cold, inside out, with like colors. Tumble dry low or hang dry to preserve the print. Do not iron directly on the design.
ORDER STATUS
You'll get a shipping confirmation email with tracking the moment your order leaves our warehouse. If it's been more than 2 business days and you haven't heard from us, drop us a note at howdy@howdywood.shop.
GIFT CARDS
Texas Tender gift cards are delivered by email, never expire, and can be used online or in-store at the Longhorn. Pick any amount from $10 up.
WHOLESALE & CUSTOM ORDERS
Interested in stocking Howdywood at your shop, or ordering custom for a team, event, or company? Email howdy@howdywood.shop and we'll get back to you within one business day.
STILL HAVE A QUESTION?
Email howdy@howdywood.shop or use the Contact page. We answer every email within one business day, Monday through Friday.
